Provide Quality Support to Warehouse Operations ? Have sufficient familiarity with warehouse operations to work with multi-function teams and conduct thorough inspections of each work station in the warehouse. Identify and report equipment improperly used or installed. Track the situation until corrective action is complete. Ensure operators have the necessary training/competence to perform the tasks they are working. Verify operators understand their process and can locate, explain and demonstrate use of applicable documentation. Conduct 6S inspections and aisle audits, focusing on identified problem areas. Document results as corrective actions as needed. Maintain data on results. Lead the managers in data analysis and metrics to identify root causes of complex problems. Work with the teams to develop and implement corrective action. Follow up to ensure the action taken was effective.
Product Audit Program ? Run the product audit program and conduct product audits. Open boxes released for shipment to the customer and verify product and paperwork are correct. Verify box is correctly sealed and labels are correctly applied to the box. Notify the supervisor of any discrepancies. Record results in the audit record file kept in SAP. Assist in flowing this audit program to other departments including receiving, put away and picking. Conduct research, compile and analyze performance reports and data and use analysis tools to continuously improve the process
Other Duties as Needed ? Perform other tasks arising on a no notice basis and requiring immediate attention in the QA arena. Train and mentor individuals to accomplish the document and record control, stamp control and calibration program tasks.
High School Diploma or Equivalent: 3 ? 5 years
Knowledge of Excel and SAP applications
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