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Job Details

QC Analyst - Servicing

Company name
Carrington Holding Company, LLC

Aliso Viejo, CA
5 hit(s)  



Job ID 2018-6758

Job Locations
US-CA-Aliso Viejo
Position Category Servicing

Company Carrington Mortgage Holdings, LLC

Position Type Regular


Carrington is a holding company whose primary businesses include asset management, mortgages, real estate transactions and real estate logistics. Collectively, the businesses are vertically- and horizontally-integrated, and provide a broad range of real estate services encompassing nearly all aspects of single family residential real estate transactions in the United States. Carrington's international presence includes operations in the United Kingdom and Italy. Guided by a leadership team with a wealth of industry experience and guided by a consistent philosophy, Carrington maintains the necessary infrastructure to ensure stability and maximize value during any market cycle. Join us.


The QC Analyst, Servicing is responsible for conducting scheduled monthly/quarterly audits to ensure CMS Servicing business unit is in compliance with all internal policy & procedures; adherence to federal, state, local and governmental regulatory requirements; and investor/product specific guidelines adherence. Audits conducted may encompass various aspects of loan servicing processes from new loans to REO. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.

What you'll do:

  • Utilizing QC software and a multitude of business unit specific systems of record, conduct monthly/quarterly audits for various aspects of loan servicing, including but not limited to loan level detail review, documentation retrieval, back-up audit file creation and audit exception documentation
  • Validate exception issue testing
  • Maintain exception issue log tracking
  • Conduct audits accurately and in accordance with established audit timelines and standards
  • Participate in monthly compliance meetings, as deemed necessary by management
  • Identify exception/performance trends
  • Maintain accuracy ratio of 98%
  • Assist in the exception/dispute review process
  • Assist in special audits as necessary
  • Special projects as assigned by management
  • Perform other duties as assigned

You'll love this job if you're:
  • Agile and Resourceful. You effortlessly shift gears and come up with workable solutions to problems.
  • Systematic and Diligent. You have a keen focus on the details and like to follow a plan.
  • Quality Focused and Industrious. You're passionate about maintaining high standards and delivering results.


What you'll need:
  • High School Diploma or equivalent work experience
  • Three (3) years' of auditing Loan Servicing experience
  • An advanced working knowledge of Loan Servicing
  • Bankruptcy and/or Claims experience as well as Escrow & Title experience is a plus

We are an Equal Opportunity Employer

Carrington is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law.>


Company Profile

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