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Job Details

Internal Auditor - Call Center

Company name
LoanMe, Inc.


Anaheim, CA

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Job Description

LoanMe has an opportunity for an Internal Auditor – Call Center to join our team in Anaheim, CA.  Partnering with different departments, you will ensure the business meets FDCPA and regulatory guidelines. You will also develop and monitor customized audit programs to ensure the company complies with federal, state and local regulations, while providing exceptional customer service

LoanMe is a California based lender that originates and services unsecured installment loans to qualified borrowers. Our loans are typically used for one-time purchases or debt consolidation. When servicing the loans we focus on providing exceptional service to our customers while adhering to federal, state and local regulations.


Shape an internal audit department and internal audit processes
Consult with departmental team managers to identify internal operations
Engage exam program, including interviewing staff, testing systems, and observing behavior
Continue to enhance internal audit testing mechanisms and scope
Accurately evaluate operational dynamics on a large scale
Accurately document all information pertaining to accounts
Assess current shortfalls with quantitative measures
Identify and understand benchmarks against which to gauge actual processes and practices
Recommend improvements based on sustainable resources while limiting the risk of the Company
Follow up with management on recommended improvements and remedial action
Create and implement strategies in succession phases on all projects
Develop internal reports to measure project milestones are accomplished within pre-defined parameters
Evaluate internal infrastructure constraints and partner with departmental team members to reconcile pre-established guidelines
Perform other duties as assigned 

Job Requirements
Knowledge, Skills and Abilities

Strong attention to detail, organizational skills and analytical / problem solving skills
Ability to function independently and prioritize workload
Ability to work in a fast-paced environment, effectively performs duties within time constraints and deadlines, and successfully manages several tasks at one time.
Ability to demonstrate strong general knowledge of financial services, consumer lending, and regulatory requirements
Ability to understand and test internal management controls and translate feasible procedural policies and guidelines
Ability to incorporate large amount of data and establish corporate standards for efficiency, accuracy, and security
Strong computer skills; Proficient with Microsoft Word, Excel, Power Point, Outlook

Experience and Education

5-7 years of related work experience; Prior internal auditing experience is required
Bachelor’s degree in area of specialty
Proficient with standard concepts, procedures, protocols and methodologies within the auditor field
Institute of Internal Audit (IIA) Certification or Certified Internal Auditor (CIA) preferred
Team oriented, effectively interact with peers, management and other internal customers
Must be able to maintain the End of Month Schedule which consists of up to three (3) consecutive days which occur on or around the last business day of the month.  Should the last day of the month fall on a weekend, the EOM schedule for the last day of the month falling on a Saturday or Sunday will be:  an eight (8) hour shift on the Friday before the last day of the month, this shift will have various start times beginning at 5:00 am Pacific time through 12:00 pm Pacific time, and an eight (8) hour shift on the Saturday on or before the last day of the month.  EOM occurring on the last business day of the month that does not fall on a weekend will require, at minimum, one eight (8) hour shift that will vary in start time between 5:00 am to 12:00 pm Pacific Time.  There may be other mandatory shifts scheduled as dictated by business need.

Company info

LoanMe, Inc.
Website :

Company Profile
LoanMe is a California based lender that offers unsecured installment loans to qualified borrowers. Our loans are typically used for one-time purchases or debt consolidation. The process is fast and easy and it’s even possible to have money deposited into your bank account in as fast as 3-4 hours! For more information, contact us at 844-956-2663(9LOANME).

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