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Job Details

Overnight Front Desk / Night Auditor 12-13 - Austin Capitol Downtown

Company name
La Quinta Inns, Inc.

Austin, TX

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DescriptionHere’s your opportunity to “Work on the Bright Side®”! La Quinta Inns & Suites®, a leader in the hospitality industry, is currently looking for a Night Auditor to conduct all nightly audit-related duties while providing guest service at the hotel’s front desk. Audit responsibilities include nightly balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, reservations, and attending to guest questions and needs. This position also sets up the breakfast area each morning according to La Quinta standards. Other key duties include: • Process guest registrations, including collecting payment • Respond to guest needs, special requests and complaints and alert the appropriate manager as needed • Promote, answer questions about, and enroll guests in La Quinta’s frequent guest program • Perform nightly balancing of in-room video and long-distance telephone services • Perform nightly backup of server • Prepare express checkout folios • Maintain room status inventory • Perform key inventory • Communicate all pertinent shift information to General Manager and other desk staff • Maintain and clean the lobby and bathroom as needed Keywords: customer service, guest service, part-time hotel job, part time hotel job, concierge, front desk clerk, full-time hotel job, full time hotel job QualificationsMinimum Experience, Education, Skill & Physical Requirements: • Must have a high school diploma or equivalent • Must be flexible in hours and days worked • Must be able to stand for long periods of time • Must be able to lift 25 – 50 lbs. and carry up to 10 lbs. • Must have sound judgment and discretional skills and be able to work with little or no supervision • Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel • Must be able to operate basic office machines, i.e., copier, fax, printer, etc. • Must display very good organization and time management skills. • Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Additional Info Job Industries Hotel & Hospitality

Company info

La Quinta Inns, Inc.
Website :

Company Profile
At La Quinta, we serve busy, practical, hardworking travelers and take care of their business or leisure travel needs. We provide the best hotel rooms, warmest hotel atmosphere and most courteous service in our market segment at every hotel, every night. LQ Management LLC (d/b/a "La Quinta") is one of the largest operators of limited-service hotels in the United States, with over 65,000 rooms. Based in Irving, Texas with 9,000 employees nationwide, La Quinta operates and provides franchise services to more than 800 hotels in 46 states as well as Canada and Mexico under La Quinta Inns and La Quinta Inns & Suites brands. Our guests enjoy consistently clean and comfortable guest rooms and suites with many of the frills they would expect at higher priced hotels, such as our Free Bright Side Breakfast™ and refreshing swimming pools, all at some of the most affordable and competitive rates anywhere. And because we value your input and want to keep you coming back, we continually upgrade and refurbish our properties with modern amenities and useful services that you request. At every La Quinta hotel, you'll find a dedicated staff and comfortable, affordable lodging perfect for business or leisure travel.

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