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Director - Chief Internal Auditor Barclays Bank Delaware

Company name
Barclays Bank PLC

Wilmington, DE

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Director - Chief Internal Auditor, Barclays Bank Delaware','90175600','US-Delaware-Wilmington','Permanent/Regular','Permanent/Regular','14 Feb 2018','Ongoing','','','!*!About BarclaysBarclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.

Our two clearly defined divisions, Barclays UK and Barclays International, provide diversification by business line, geography and customer, enhancing financial resilience and helping to contribute to the delivery of consistent returns through the business cycle. We have a strong core business with exciting prospects, well positioned to deliver long-term value for our shareholders.

Consistent with the objective of delivering long-term sustainable value for all our stakeholders, we have developed our Shared Growth Ambition – our approach to citizenship and the sustainability of the business model we operate. The aim is to make decisions and do business that provides our clients and customers, and the communities which we serve, with access to a prosperous future.

The delivery of our strategy is underpinned by the energy, commitment and passion of our people, and we are clear on our common purpose: to help people achieve their ambitions, in the right way.

About Barclays in the USBarclays offers corporate and investment banking and credit card services in the US. Our 10,000 US colleagues are located in offices across the country, with headquarters in New York City. In 2017, Barclays announced plans to create a world-class campus in Whippany, New Jersey, for our Technology, Operations and Functional teams in the US. Other principal locations include Delaware, Nevada, Ohio and Maine.

About Internal AuditBarclays Internal Audit (BIA) Vision: To assist Barclays in becoming the Go To Bank, by facilitating the improvement of the Governance and Control Environment. We: o Attract and retain the most talented and diverse internal audit team (Colleagues).o Target excellence in our performance and continuously review our innovative yet simple audit processes to maximise BIA efficiencies (Company).o Using our integrity and judgement, we audit the right things in the right way at the right time (Conduct).o Partner with clients to maximise the effectiveness of the Governance and Control Environment (Customer and Client).o Positively contribute to the Barclays Group Citizenship Plan (Citizenship).

EEOIt is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.Overall purpose of roleBIA aims to provide independent, reliable, valued, insightful and timely assurance to the Board and Executive Management over the effectiveness of governance, risk management and control over current and evolving risks, in the context of the current and expected business environment.  The Barclaycard US business is headquartered in Wilmington, Delaware which is the primary location for this role. 

Key Accountabilities• Execute and at times manage execution of audit work• Contribute to maintenance and risk assessment of the audit universe and audit coverage strategy• Perform continuous monitoring of relevant areas in Barclaycard • Monitor, follow-up on and assess the resolution of audit issues• Contribute to the audit opinion• Contribute to evaluating the enterprise risk framework, policies and standards• Contribute to evaluating the management control approach and control environment of relevant business areas

Stakeholder Management and Leadership • Lead discussions with business management regarding audit observations and issues, consult with relevant BIA senior management, where applicable. Ensure all client/customer viewpoints are considered when make decisions.• Build trusting and open relationships with clients on each audit and develop ongoing relationships with key clients in aligned business area. • Develop a wide network of contacts across BIA and the business to identify and work towards common goals.• Play a proactive role in supporting the definition of risk profiles, work effectively with colleagues across BIA to ensure the BIA audit plan maximise resources.• Continually build long-term, quality and trusted relationships with a wide network of colleagues and external partners.• Produce concise and insightful commentary and information for BIA wide reporting, e.g. Risk & Control/SAC/BAC.• Deputize for relevant BIA senior management as required at Business Unit, Regional or function Risk & Control forums or relevant legal entity SACs.• Work collaboratively to drive progress in the team, embedding the performance culture and role modelling Barclays values and behaviours to:• Mentor and coach others to be open, honest and reliable.• Provide constructive, open and timely feedback to support personal and career development of others to achieve their full potential.• Identify and develop talent.• Attract and retain the best people through taking part in activities inside and outside the organisation.• Develop succession plans.• Share knowledge with others across team/function.• Recognise and celebrate the contribution made by those around you.• Promotes a culture of learning from mistakes.• Assign audit and line management responsibilities, direction and guidance to direct reports while maintaining an in-depth knowledge of activities in each area.

Decision-making and Problem Solving • Guide, review and approve work carried out on audit assignments to ensure the scope of work is appropriate, controls are correctly identified, assessed and carried out in accordance with BIA Methodology, policies, professional standards and budget.• Deliver a view on the effectiveness and adequacy of risk management and controls to the relevant BIA senior management and the business. • Contribute to clear and insightful committee reporting, audit reporting and propose pragmatic remediation actions, relevant to the issues raised by BIA.• Bring to the attention of the relevant BIA senior management and executive management control and risk management issues, weaknesses or irregularities of material significance in the existence of application of controls.• Strive to empower others to bring efficiency to audit processes.• Build a deep understanding of the strategy of each business area of the organisation responsible for which may impact the audit plan. Understand client/customer needs to be able to adapt, where appropriate.• Support relevant BIA senior management in defining the risk profile for their business area; use this to define and manage the audit plan.• Set the standard for exceptional reporting standards.• Update awareness of risk issues and changes across relevant business areas. Use this knowledge to input to audit strategy and direction.• Promote a culture of efficiency through use of expert knowledge to focus audit plan and to support BIA strategic direction.• Oversee effective and efficient use of the team’s resources and budget.

Risk and Control ObjectiveEnsure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Person Specification

Basic Qualifications/Skills

• Bachelor’s degree• Relevant advanced degree including MBA• 15 years of Business Auditor experience within consumer banking and financial services• 7 years of  relevant experience managing high performance teams• Relevant Professional Certifications and Licenses (e.g., CPA, CIA, CAMS)

Preferred Qualifications/Skills

• Retail Banking product experience preferred, with emphasis on Credit Card platforms and related risk and control environment• Strong, practical understanding of the relevant regulatory environment including the FDIC and CFPB oversight of the Credit Card and Retail Banking businesses • Proven track record of high performance in previous roles to include effective senior stakeholder management at the Business CEO, Senior Management, and Board Audit Committee levels; experience managing regulators as the key point of contact • Ability to manage all facets of audit delivery for a regional team (Audit Plan, Audit Execution, Team Management and Personal Development, Coordination with internal SME teams where appropriate)


Purpose and Values Barclays has a single cross-business Purpose for Barclays and five core Values which underpin it. Our Purpose is helping people achieve their ambitions in the right way. Put simply this is the answer to the question ‘What is Barclays for?’ and it should guide our every action as employees.

RespectWe respect and value those we work with, and the contribution that they make.

IntegrityWe act fairly, ethically and openly in all we do.

ServiceWe put our clients and customers at the centre of what we do.

ExcellenceWe use our energy, skills and resources to deliver the best, sustainable results.

StewardshipWe are passionate about leaving things better than we found them.','','','','','Director - Chief Internal Auditor, Barclays Bank Delaware

Company info

Barclays Bank PLC
Website :

Company Profile
Barclays is a major global financial services provider engaged in retail banking, credit cards, corporate and investment banking and wealth management with an extensive international presence in Europe, the Americas, Africa and Asia. With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and employs 147,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.

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