Location
Mesa, AZ, United States
Posted on
May 28, 2023
Profile
u003cbu003eCustomer Service Associate - Temporaryu003c/bu003eu003cbru003e u003cbru003eu003cstrongu003eAddress: u003c/strongu003e 1305 S GREENFIELD RD,MESA,AZ,85206-03303-02771-S u003cbru003e u003cbu003eJob IDu003c/bu003e 1176602BR u003cbru003eu003cstrongu003eJob Type: u003c/strongu003eFull-timeu003cbru003eu003cbru003eu003culu003enu003cliu003eModels and delivers a distinctive and delightful customer experience.u003c/liu003enu003cliu003eRegisters sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.u003c/liu003enu003c/ulu003eu003cstrongu003eCustomer Experienceu003c/strongu003eu003culu003enu003cliu003eEngages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.u003c/liu003enu003cliu003eModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).u003c/liu003enu003c/ulu003eu003cstrongu003eOperationsu003c/strongu003eu003culu003enu003cliu003eProvides customers with courteous, friendly, fast, and efficient service.u003c/liu003enu003cliu003eRecommends items for sale to customer and recommends trade-up and/or companion items.u003c/liu003enu003cliu003eRegisters customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.u003c/liu003enu003cliu003eKeeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.u003c/liu003enu003cliu003eImplements Company asset protection procedures to identify and minimize profit loss.u003c/liu003enu003cliu003eEnsures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).u003c/liu003enu003cliu003eConstructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.u003c/liu003enu003cliu003eAssists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.u003c/liu003enu003cliu003eHas working knowledge of store systems and store equipment.u003c/liu003enu003cliu003eProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.u003c/liu003enu003cliu003eAssumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).u003c/liu003enu003cliu003eAssists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.u003c/liu003enu003cliu003eComplies with all company policies and procedures; maintains respectful relationships with coworkers.u003c/liu003enu003cliu003eCompletes special assignments and other tasks as assigned.u003c/liu003enu003c/ulu003eu003cstrongu003eTraining u0026amp; Personal Developmentu003c/strongu003eu003culu003eu003cliu003eAttends training and completes PPLs requested by Manager or assigned by corporate.u003c/liu003eu003c/ulu003eu003cbru003eu003cstrongu003eBasic Qualificationsu003c/strongu003eu003cbru003eu003culu003enu003cliu003eMust be fluent in reading, writing, and speaking English. (Except in Puerto Rico)u003c/liu003enu003cliu003eRequires willingness to work flexible schedule, including evenings and weekend hours.u003c/liu003enu003c/ulu003eu003cbru003eu003cstrongu003ePreferred Qualificationsu003c/strongu003eu003cbru003eu003culu003enu003cliu003ePrefer six months of experience in a retail environment.u003c/liu003enu003cliu003ePrefer to have prior work experience with Walgreens.u003c/liu003enu003c/ulu003eThe following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.u003cbru003eu003cbru003eAn Equal Opportunity Employer, including disability/veterans.u003cbru003eu003cbru003eTo see the salary for this position, click here: .If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser ****
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